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  How can one get in touch for business related queries?

Please contact us on below information and we will revert back as soon as possible
+91 7045610952
contactus@smann.in

  How can one list their business?

If you are a vendor or home–based business and wanting to list your business on Smann, please download Smann vendor App and follow the registration process through App. If you are unable to complete process using App, please contact our customer service number and they will help you onboarding.

  Why is my location not serviceable?

We are working on expanding our services to your locality. Please join our community to get notification on our arrival details.

  What is khata?

Khata is a mutual credit account with local businesses, which allows customers to purchase the needed products on credit, but this on vendor discretion.

  Can I track my order?

You can track your order by going in the ‘Orders’ section on the app. All orders are tracked in real time.

  How is safety conducted during Covid-19?

Smann takes safety measures very seriously to protect our vendor-partners and customers. Every delivery person will have their temperature checked before delivery and multiple times throughout the day. They will always be wearing a mask and sanitizing at regular intervals. Similarly, if you have asked for a takeaway, your package will be thoroughly sanitized and handed over by someone wearing a mask and in good health.

  How will my payments be assured of safety?

We have partnered with Paytm to enable an up-to-date payment gateway that assures your finances.